General Purpose: The Sales Manager is responsible for managing all branch operations.

Essential Duties and Responsibilities:

  • Recruit, develop, and retain branch staff to achieve branch sales and volume goals.
  • Conduct sales calls to create, develop and maintain referral relationships with real estate professionals, builders, and


  • Maintain branch at approved expenditure levels.
  • Create productivity goals for branch personnel.
  • Hold branch personnel accountable for maintaining minimum productivity goals.
  • Maintain a positive working environment resulting in low branch turnover and high retention rates.
  • Ensure that the branch is operating in a safe and effective manner.
  • Maintain an ethical working environment.
  • Ensure that the branch is complying with organizational standards, polices, and procedures.
  • Serve as primary liaison for partnership between sales and operations.
  • Review, control and report on profit and loss activity.
  • Manage branch efficiency.
  • Manage branch to meet company objective for loan quality and loan performance.
  • Continue developing leadership acumen.
Perform other related duties as assigned and required

Education and/or Experience/Licenses and/or Certificates: 

  • High school diploma or general education degree (GED) required, bachelor degree preferred.
  • 5+ years in the financial services industry
  • Managerial experience with proven success meeting and exceeding goals.
  • NMLS loan originator license required.
  • Continuing education classes required by licensing authority
  • Continuing training classes required by the company to meet CFPB requirements

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