• Manage relationship with builder partner.
  • Creates capture and customer service goals for loan consultants.
  • Recruit, develop, and retain teams to achieve capture and customer service goals.
  • Conduct sales calls to create, develop and maintain Builder and Title relationships.
  • Attend all company sales and planning meetings.
  • Hold personnel accountable for maintaining minimum capture and customer service goals.
  • Maintain a positive working environment resulting in low turnover and high retention rates.
  • Ensure that the is operating in a safe and effective manner.
  • Maintain an ethical working environment.
  • Create and maintain solid partnership between sales and operations..
  • Manage partnership to meet company objective for loan quality and loan performance.
  • Continue developing leadership acumen.
  • Perform other related duties as assigned and required.
  • Develop and maintain respect with all employees and management.
  • Demonstrate a commitment to the Company Culture.
  • Exercise initiative in organizing and completing assigned tasks according to established guidelines, safety standards and procedures, deadlines and department parameters.
  • Solve problems by using judgment based upon knowledge of existing management policies and departmental practices and procedures.
  • Meet established productivity and task management standards or seek assistance
  • Manages employees and is responsible for the overall direction, coordination, and evaluation of the department.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


  • High school diploma or general education degree (GED) required. Bachelor’s degree in business or equivalent preferred.
  • 5+ years of mortgage banking experience; 3+ years of managerial experience preferred, builder mortgage experience.
  • Managerial experience with proven success meeting and exceeding goals.
  • NMLS loan originator license required.
  • Continuing education classes required by licensing authority and training classes required by the company to meet CFPB requirements.
  • Attention to detail.
  • Strong ability to prioritize and a keen sense of urgency.
  • Excellent customer service, interpersonal and communication skills.
  • Work well in a team environment.
  • Great time management and organizational skills.

The Perks:

  • Competitive compensation reliant on ability & experience
  • Excellent benefits package including multiple health, dental & vision options
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh

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