Our Operations team is the grease for our wheels. We have a strong ecosystem at loanDepot, and it all revolves around providing the tools to ensure success in every role.  Our operations teams which can include Processing, Underwriting, Funding and more, are all invaluable pieces of the mortgage lending puzzle. We warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employees. Come join us!

loanDepot — We are America’s Lender.

Position Summary:

The Underwriting Manager oversees the Underwriting Team and Team Leads and provides guidance to ensure their team’s success.


  • Handle escalated issues prior to senior management involvement.
  • Distribute files to the Underwriting Team and ensure SLA's are met.
  • Provide support to the Underwriters through the onboarding process and with employee relations issues.
  • Create and employ consistent practices within day to day operations.
  • Ensure that underwriting turn times and decisions are sound and within the scope of good business practices and company policies.
  • Maintain compliance with agency and underwriting policies and procedures.
  • Review and reconcile Deficiency Review(s) from investors.
  • Provide direction to underwriting team regarding underwriting and program conditions.
  • Train the underwriting staff in agency and government programs or products.
  • Escalate issues to senior management when appropriate.
  • Keep current on new product offerings and educate staff when applicable.
  • Answer questions and give advice to team regarding unusual or complex individual consumer requests.
  • Recommend products and programs within company and industry guidelines that will assist borrowers in obtaining home ownership.
  • Analyze and review financial statements, credit reports and applicable ratios for escalated files.
  • Evaluate and examine escalated transactions to ensure accuracy and completeness.
  • Ensure documents are consistent and uphold to company and industry guidelines.
  • Provide explanation and supporting documentation rationale behind credit decisions.
  • Communicate effectively with internal staff to maintain high level of customer service.
  • Hold regular staff meetings.
  • Underwrite complex loans, employee transactions and perform second level reviews.
  • Assist Quality Control with audit responses.
  • Review and second sign loan transactions that exceed underwriters' lending authority.
  • Perform other related duties as assigned and required.


  • 5 plus years Management Experience, managing a team of 5-10 Underwriters required.
  • 10 plus years Underwriting Exp. With DE Required and VA/LAPP SAR Required,USDA Preferred.

The Perks:

  • Competitive compensation reliant on ability & experience.
  • Excellent benefits package including multiple health, dental & vision options.
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities.
  • 401K with robust company match.
  • DTO in addition to 8 paid company holidays.
  • The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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