We are at the forefront of change in this rapidly evolving lending market. mello™, the Greek word for “future,” was the product of a recent $80+ million dollar investment in research & development to transform & streamline the home buying process into a digital experience like no other competitor offers.  But mello™ is just the beginning… loanDepot will continue to invest in developing our own advanced technology ecosystem built around serving our customers & enabling our valued employees to provide exceptional service. We have funding, we have opportunities, you have ideas—it’s a perfect match.

loanDepot — We are America’s Lender.

Position Summary:
The Storage Architect Director is responsible for enterprise level network planning, design, implementation and optimization. Develops and maintains enterprise level strategies and direction for network systems and security solutions using current and emerging technologies. Also, responsible for the technical plans, system designs, and implementation of the network security systems. Identify and/or translate business analysis and requirements into secure network solutions or process designs. Plans and recommends network hardware, systems management software, network security hardware/software and architecture.


  • Perform incident response and break-fix triage for issues related to infrastructure platforms.
  • Infrastructure including but not limited to middleware, database, server operating systems, virtualization and storage technologies.
  • Partner with requestors to execute tasks provided via request portal for service delivery.
  • Partner with application owners to develop tiered storage strategy.
  • Implement and manage the tiered storage strategy.
  • Propose and design a process for storage requests that enforce the tiered storage strategy.
  • Conduct analysis and provide suggestions to improve the delivery of services by the team.
  • Execute and improve vulnerability and resiliency management strategies, including: patching, reboots, infrastructure testing, and other proactive maintenance tasks.
  • Conduct peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.
  • Execute and provides feedback for operational policies, procedure, processes and standards.
  • Provide subject matter expertise in cross-functional strategic and tactical efforts.
  • Provide subject matter expertise and leadership in triage for escalated production incidents.
  • Partner with key vendor providers to escalate and troubleshoot severity issues.
  • Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery.
  • Propose, design, and implement enhancements and additions to current environment
  • Collaborate with team members to provide feedback on the enhancement of operation policy, process and workflow.
  • Evaluate and actions against metrics analyzing the performance of the infrastructure operations team to ensure timely and accurate services delivery.
  • Create and maintain System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure.
  • Provide mentorship and leadership to emerging talent within the infrastructure technology (in the form of cross training, workshops, and knowledge sharing).
  • Conduct peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.
  • First and Second level troubleshooting for server and storage platforms supporting trading and client and associate services.
  • Perform implementation, maintenance, remediation, and troubleshooting services for server and storage platforms
  • Perform implementation, maintenance, remediation, and troubleshooting services for server and storage platforms including middleware, database and server operating systems
  • Analyze and executes configuration and audit strategies to assist in ensuring compliance with standard settings and security direction
  • Provide delivery services as working member of a core project team delivering business projects.
  • Collaborate with application owners to install, configure and deliver third party product installations.
  • Execute the delivery of standard platform builds.


  • BA or BS Engineering, Computer Science or related field
  • 10 plus years of related work experience
  • 3-5 years of management experience
  • Subject Matter Knowledge and understanding of the following Storage Technologies:
    • Hyper Converged/Converged Infrastructure
    • EMC ViPR Controller
    • EMC VNX/Unity
    • NAS products
    • XtremIO /Flash Related products
    • Object Storage
    • Software Defined Storage

The Perks:

  • Competitive compensation reliant on ability & experience
  • Excellent benefits package including multiple health, dental & vision options
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • 15+ PTO days, in addition to 8 paid company holidays
  • The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh

loanDepot is a proud equal opportunity employer.

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