UAT Manager

No Longer Available

loanDepot is hiring a UAT Manager to oversee and facilitate User Acceptance Testing and signoff for the enterprise. The UAT Manager will work with the Software Development and Project Management teams during the standard SDLC to gather and document system changes that require business testing and signoff. They will in turn translate the changes into real life business use cases and ensure they are all accurately and thoroughly tested to business specifications. Finally they will document all appropriate signoff requirements for SOX compliance ensuring delivery of quality software changes to business sponsor specification.

Essential Major Duties & Responsibilities

  • Directly manage UAT execution for the Direct Lending channel
  • Supervise and develop test cases for all loanDepot channels
  • Manage business signoff of all software development changes
  • Triage and troubleshoot reported defects to determine if issue is user error
  • Develop process improvement strategies for Enterprise UAT
  • SME for all Mortgage software
  • Accumulate and Communicate UAT status to executive leadership

Minimum Qualifications

  • Required Level of Education:  4 years of college or related work experience
  • Years of Related Work Experience: 5 years or more of mortgage operations experience
  • A High degree of understanding of current mortgage process and accepted industry standards and up to date knowledge of new technologies that can be applied to new concepts are required

Knowledge, Skills & Abilities

  • Advanced problem solving abilities
  • Experience with traditional SDLC, Agile and rapid development software methodologies
  • Mortgage Banking or Commercial Banking integrated systems experience
  • Project management and/or planning experience preferred
  • Ability to work with and understand Developer logic
  • Empower systems experience is required
  • Excellent communication skills (verbal and written) are a must
  • Strategic thinker with ability to present insights in a clear narrative
  • Excellent communication and collaboration skills tailored to your audience, from executive team to new team members
  • Extensive experience needed with Empower, Microsoft Word, Microsoft Excel; Preferred experience with Visio and PowerPoint
  • Self-starter with ability to kick start prioritized initiatives on the company’s roadmap
  • Independently decide how to translate software specifications into business use cases
  • Ability to make judgement calls on enterprise criticality of reported defects and if they need to be remediated


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