To ensure these vendors provide the required support for loanDepot that is “best in class” and compliant with agreed upon contractual terms and conditions. Provide oversight and governance of relevant vendor relationships.
- Responsible for coordinating all aspects of the relationship with vendors within the origination channel.
- Establishing service level agreements, compliance adherence at all levels, development of performance templates, facilitation of communication with the business, scorecard, and new vendor due diligence.
Special Skills & Qualifications:
- Work with vendors to provide volume forecasts and capacity planning designs
- Implement proper process and controls to monitor performance and service levels to loanDepot.
- Work with business leaders and vendors to reconcile volume forecasts and capacity planning.
- Provides daily and monthly reporting on vendor activities.