Our Operations team is the grease for our wheels. We have a strong ecosystem at loanDepot, and it all revolves around providing the tools to ensure success in every role. Our operations teams which can include Processing, Underwriting, Funding and more, are all invaluable pieces of the mortgage lending puzzle. We warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employees.
loanDepot — We are America’s Lender.
Supports the Investor Delivery Department, Funding Department and LD Escrow by scanning, uploading and indexing loan documents into M4. Responsible for creating servicing packages and delivering to the servicer within the established time frames determined by the business. Processes exception requests received by the business in accordance with department service levels. Oversees quality of boarded iMortgage files for accuracy and clean delivery to the Investor Delivery Department. Performs other tasks as assigned.
- Receives loan documents from LD Escrow after loan closing
- Scans documents on behalf of Escrow (internal and external vendors on exception)
- Index images after funding for Shipping package
- Processes exception requests as received by the business
- Creates/upload servicing files for all loans to sub servicer
- Review and make corrections as needed to loans boarded by iMortgage
- Ability to manage desk/tasks through spikes in volume
- Prioritizing the order of files to be imaged for commitments due on or around fund date
- Ability to recognize and identify all types of documents through various programs/states
- Ability to operate quickly and efficiently in a fast paced, high energy team oriented production environment
- PC literate and excellent computer skills to include MS Office, Outlook and Excel
- The ability to recognize and identify credit and loan documents for correct name association
- Good verbal and written communications skills and the ability to build relationships with all levels
- Competitive compensation reliant on ability & experience
- Excellent benefits package including multiple health, dental & vision options
- Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
- 401K with robust company match
- 15+ PTO days, in addition to 8 paid company holidays
- The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh
loanDepot is a proud equal opportunity employer.