Position Summary: 

First point of contact to pre-qualifying all customers interested in Mortgage loans. Customers are filling out an application online prior to speaking with you. You conduct outbound calls confirming customer application request to create transfers to an inside sales representative. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you! 

Responsibilities:

  • Provide excellent customer service to prospective customers
  • Verify information submitted by the consumer through an online application
  • Quickly build rapport with potential clients
  • Identify customer’s goals and objectives

Requirements:


  • Customer service, sales and call center experience
  • Ability to handle high volume phone calls
  • Excellent verbal communication phone skills
  • Basic computer skills and data entry 
  • High School Diploma or equivalent required

 

The Perks:

  • Competitive compensation reliant on ability & experience
  • Excellent benefits package including multiple health, dental & vision options
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • 15+ PTO days, in addition to 8 paid company holidays
  • The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh


PAY RATE: Hourly + Overtime 
*Monthly Bonuses based on performance!

We take the responsibility of being the second largest nonbank lender seriously. Our direct sales team which is over 750+ employees strong is comprised of both seasoned mortgage veterans & our own home-grown Lending Officers. All of our Licensed Lending Officers are taught & trained from our astounding Learning & Development team to provide all the tools necessary to take care of our customers- every call, every time.  

All direct sales members of #TeamloanDepot benefit from our no-cap commission policy which includes a base wage plus bonus plan, continuous on-going training, as well as company paid continuing education & licensing renewals.

loanDepot — We are America’s Lender.

loanDepot is a proud equal opportunity employer.

PM17



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6,500+

Strong
#TeamloanDepot

1,800+

Licensed
Loan Officers

200+

Branch
Locations

5th

Largest
Retail Lender

$135B

Funded Since
Inception

50

Licensed
States