Our Operations team is the grease for our wheels. We have a strong ecosystem at loanDepot, and it all revolves around providing the tools to ensure success in every role.  Our operations teams  which can include Processing, Underwriting, Funding and more, are all invaluable pieces of the mortgage lending puzzle. We warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employees.

loanDepot — We are America’s Lender

Responsibilities:
  • Provides leadership and support to assigned team.
  • Monitors calls for quality assurance and training.
  • Handles escalated calls.
  • Provides assistance and training to Call Center Representatives.
  • Motivates assigned team to meet company objectives.
  • Interviews and trains new employees.
  • Tracks attendance and adherence.
Requirements: 
  • Excellent communication skills both verbal and written.
  • Professional and mature in all situations.
  • Excellent customer service and sales skills.
  • Ability to lead and motivate.
  • Organized and self-motivated.

The Perks:

  • Competitive compensation reliant on ability & experience
  • Excellent benefits package including multiple health, dental & vision options
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh

 

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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6,500+

Strong
#TeamloanDepot

1,800+

Licensed
Loan Officers

200+

Branch
Locations

5th

Largest
Retail Lender

$135B

Funded Since
Inception

50

Licensed
States